FREQUENTLY ASKED QUESTIONS
Do you offer wholesale pricing?
Sorry no, we do not offer wholesale trading.
Do you have a shop I can visit to view products or pick up my order from?
Unfortunately no, we are online retailers only and do not have a shop or pick up facilities.
Can I place my order with you over the phone?
Most definitely yes, on any weekday between 9am and 4pm.
How can I contact you outside office hours?
Email us anytime as we check and respond to emails 24/7!
Do you have a particular item in a different color or size?
All our stock is included on the website so if you cannot see it, we do not have it.
Why did I not receive my registration and/or order confirmation emails?
Emails are automatically generated so please check your junk emails folder.
How long will it take to get my order?
All orders are dispatched via Australia Post Express Service within 48 hours of payment confirmation.
To calculate the approximate timing of your delivery, refer to the following page using 3804 as the ‘from’ postcode: AusPost Delivery Times
Glamazon and Cubic Zirconia Collections - Please allow 10-21 days for delivery.
Where can I find more information about your store policies?
Click on the 'Store Policies' link at the footer of the website.